Shipping Policy

We deliver across UAE, Saudi Arabia, Bahrain and Oman with trusted courier partners.

  1. Delivery Time
  • UAE: 1–2 working days
  • Saudi Arabia: 3–5 working days
  • Oman: 3–5 working days

Peak seasons may cause slight delays.

  1. Shipping Charges

Shipping fees depend on:

  • Destination country
  • Weight of the order
  • Delivery type (standard / express)

Charges will be shown during checkout.

  1. Order Processing
  • Orders placed before 3 PM are processed same day
  • Orders placed after 3 PM are processed next working day
  • No processing on weekends/public holidays
  1. Tracking

Once shipped, customers receive:

  • Tracking number
  • Courier link
  • Delivery updates
  1. Address Issues

If the address is incorrect:

  • Delivery may be delayed
  • Additional charges may apply for re-shipment
  1. Lost or Damaged Parcels

If a parcel is lost or damaged:

  • We will coordinate with the courier
  • Replacement or refund will be processed after investigation