COD (Cash On Delivery) Terms
Last Updated: December 2025
We offer COD to make online shopping easier for customers across UAE, Saudi Arabia, Bahrain and Oman.
- COD Availability
- COD is available in selected areas of UAE, KSA & Oman
- Additional COD charges may apply depending on region
- Verification
For COD orders above a certain amount, we may:
- Call or WhatsApp for confirmation
- Request ID verification if needed
- Failure to verify can lead to order cancellation.
- Refusing COD Orders
If a customer refuses a COD parcel without reason:
- Future COD orders may be blocked
- Customer account may be limited
- Shipping Fees for COD
- COD delivery charges are non-refundable
- If the customer cancels after dispatch, delivery charges must still be paid