COD (Cash On Delivery) Terms

Last Updated: December 2025

We offer COD to make online shopping easier for customers across UAE, Saudi Arabia, Bahrain and Oman.

  1. COD Availability
  • COD is available in selected areas of UAE, KSA & Oman
  • Additional COD charges may apply depending on region
  1. Verification

For COD orders above a certain amount, we may:

  • Call or WhatsApp for confirmation
  • Request ID verification if needed
  • Failure to verify can lead to order cancellation.
  1. Refusing COD Orders

If a customer refuses a COD parcel without reason:

  • Future COD orders may be blocked
  • Customer account may be limited
  1. Shipping Fees for COD
  • COD delivery charges are non-refundable
  • If the customer cancels after dispatch, delivery charges must still be paid